Family means no matter how mad you get you still stand up for each other. It means that if someone crosses a family member they cross you too automatically. Yes, even when they’re only indirectly taking jabs at you or your family member.
On some nights it also means driving down to the local Target and expressing to the store manager in a very matter of fact way what your family member might not have been able to say earlier, when they were in the same store after a very specific incident happened.
“I just wanted to let you know that earlier today one of your vendors snatched something out of our son’s hands for no reason.”
“I understand this person is not an employee of your store, only a vendor, but I want you to know her actions are a very poor representation of your store.”
“We’d like a refund on everything please. No, a discount is not necessary. We’d just like our money back please. We can purchase all these same items at another store.”
“I would highly encourage you to have a talk with your vendors and that you explain to them why it’s never okay to snatch something out of a paying customer’s hands, whether they are an adult or a child.”
“I appreciate your apology and we have never had an issue at a Target store before. We’ve always had good experiences at Target and make a lot of purchases here. We wanted YOU to be aware of what had happened and why that led to our decision to drive all the way back here to return everything.”
Thank you!!
